Anton Bigelmaier (50) has commenced work at the trailer producer located in Burtenbach, Germany in March as Head of After Market. In this new position Bigelmaier primarily holds responsibility for expanding the spare parts and service network in all European countries as well as broadening the education and training program for customers and partners, and reports directly to the Managing Director Thomas Heckel.
The after market sector, covering all services following vehicle sales, is becoming increasingly important. To guarantee Kögel customers across Europe an even better organised customer service, an improved service network and the optimal availability of spare parts, the position of Head of After Market has been newly created and occupied by the branch-insider and after market specialist Anton Bigelmaier.
Anton Bigelmaier has gained professional experience in over 30 years in the commercial vehicles sector. 17 years of these were as executive manager in the areas of after sales, services and fleet supervision with a large and renowned supplier in the commercial vehicles sector. Prior to this he worked for 12 years at Karl Kässbohrer Fahrzeugwerke GmbH in Burtenbach, Germany, a company taken over by Kögel in 1993.
"A high level of customer orientation and the connected high quality demands are the fundamentals of perfectly organised after market services," stated Anton Bigelmaier, Head of After Market at Kögel. "To strengthen the level of brand trust with Kögel customers, my initial aims are to expand the spare parts spectrum and to primarily increase the availability of spare parts."
"With Mr. Bigelmaier we have gained a genuine professional in the after market sector," said Thomas Heckel, Managing Director of Kögel. "In addition to the spare parts business, I have also commissioned him with expanding our service network and used vehicle business as well as our European training program."